This free mobile application complements both the Gibraltar Electricity Authority’s Facebook Page and Twitter Account, and demonstrates our commitment to improving on our Customer Service, as we embrace modern technology in order to enhance our Customers’ experience when dealing with our organisation.
This mobile application not only gives the user instant access to a copy of our website’s main sections such as the Frequently Asked Questions, but also, we have incorporated an Education section aimed at all our Customers regardless of age, where users will be able to learn more about electricity, obtain energy saving tips, as well as participate in quizzes.
However, the most important feature of our mobile application is the ability to advise and provide users with up to date and real time information on any Power Outages, planned or otherwise that may be affecting our Customers. To receive said information, the user must opt for push notifications on their device.
Push notifications will also be used by the Gibraltar Electricity Authority as a marketing tool, with the aim of informing our Customers of upcoming events, issuing reminders on the settlement of bills, as well as providing information on our services, amongst others.